{"id":624,"date":"2025-02-25T17:12:43","date_gmt":"2025-02-25T17:12:43","guid":{"rendered":"https:\/\/www-test.dhss.delaware.gov\/dmma\/medical\/"},"modified":"2025-03-05T23:02:07","modified_gmt":"2025-03-06T04:02:07","slug":"medical","status":"publish","type":"page","link":"https:\/\/www-test.dhss.delaware.gov\/dmma\/medical\/","title":{"rendered":"medical ~  DMMA Services: Medical Transportation  &#8211; Delaware Health and Social Services &#8211; State of Delaware"},"content":{"rendered":"<div data-swiftype-index=\"true\">\r\n\r\n\r\n\r\n\r\n\r\n  <br>\r\n\r\n\r\n  \r\n\r\n\r\n  <div class=\"container\" id=\"main_header\">\r\n\r\n\r\n    <!-- BEGIN readspeaker div -->\r\n\r\n\r\n    <div class=\"rs_skip rsbtn rs_preserve\" id=\"readspeaker_button1\">\r\n\r\n\r\n      <a accesskey=\"L\" class=\"rsbtn_play\" href=\"https:\/\/app-na.readspeaker.com\/cgi-bin\/rsent?customerid=7262&#038;lang=en_us&#038;readid=main_content&#038;url=https:\/\/dhss.delaware.gov\/dmma\/medical.html\" title=\"Listen to this page using ReadSpeaker\">\r\n\r\n\r\n        <span class=\"rsbtn_left rsimg rspart\"><span class=\"rsbtn_text\"><span>Listen<\/span><\/span><\/span>\r\n\r\n\r\n        <span class=\"rsbtn_right rsimg rsplay rspart\"><\/span>\r\n\r\n\r\n      <\/a>\r\n\r\n\r\n    <\/div>\r\n\r\n\r\n    <!-- END readspeaker div -->\r\n\r\n\r\n\r\n\r\n\r\n    <header class=\"pull-left\">\r\n\r\n\r\n      <h1><!--[type=EDIT name=\"Page Title\"]-->Medical Transportation<!--[END]--><\/h1>\r\n\r\n\r\n    <\/header>\r\n\r\n\r\n  <\/div><br>\r\n\r\n\r\n \r\n\r\n\r\n  <div class=\"container\">\r\n\r\n\r\n    <div class=\"row\">\r\n\r\n\r\n      <div class=\"col-md-3\" id=\"leftCol\">\r\n\r\n\r\n        <div class=\"panel-group\" id=\"accordion\">\r\n\r\n\r\n          <div class=\"panel sectionmenu_panel\">\r\n\r\n\r\n            <div class=\"panel-heading\">\r\n\r\n\r\n              <p class=\"panel-title\"><a class=\"agency_nav\" data-parent=\"#accordion\" data-toggle=\"collapse\" href=\"#collapseOne\"><strong><i class=\"fa fa-align-justify fa-fw\"><\/i> Medicaid &#038; Medical Assistance Menu<\/strong><\/a><\/p>\r\n\r\n\r\n            <\/div>\r\n\r\n\r\n\r\n\r\n\r\n            <div class=\"panel-collapse collapse in\" id=\"collapseOne\">\r\n\r\n\r\n              <div class=\"panel-body\" id=\"clf_nav\">\r\n\r\n\r\n                  <ul class=\"nav nav-stacked nav-pills-clf\" id=\"agency_sidebar\">\r\n    <li><a href=\"\/dmma\/\"><h2>Home <i class=\"fa fa-home fa-fw\"><\/i><\/h2><\/a><\/li>\r\n    <li class=\"toplevel\"><a data-parent=\"#agency_sidebar\" data-toggle=\"collapse\" href=\"#HomeMenu\"><h2>About <i class=\"fa fa-caret-right fa-fw\"><\/i><\/h2><\/a>\r\n    <ul class=\"panel-collapse collapse\" id=\"HomeMenu\">\r\n    <li>\r\n      <a href=\"\/dmma\/about.html\">About DMMA<\/a>\r\n    <\/li>\r\n    <li>\r\n      <a href=\"\/dmma\/sections.html\">Sections &#038; Programs<\/a>\r\n    <\/li>\r\n    <li>\r\n      <a href=\"\/dmma\/faqs.html\">FAQs<\/a>\r\n    <\/li>\r\n    <li>\r\n      <a href=\"\/dmma\/links.html\">Related Links<\/a>\r\n    <\/li>\r\n    <li>\r\n      <a href=\"\/dmma\/contact.html\">Contact Information<\/a>\r\n    <\/li>\r\n    <li>\r\n      <a href=\"\/dmma\/locations.html\">Office Locations<\/a>\r\n    <\/li>\r\n  <\/ul><\/li>\r\n    <li class=\"toplevel\"><a data-parent=\"#sidebar\" data-toggle=\"collapse\" href=\"#ServicesMenu\"><h2>Services <i class=\"fa fa-caret-right fa-fw\"><\/i><\/h2><\/a>\r\n    <ul class=\"panel-collapse collapse\" id=\"ServicesMenu\">  \r\n          <li>\r\n            <a href=\"\/dmma\/services.html\">Programs and Services<\/a>\r\n    <\/li> \r\n      \r\n      \r\n    <li>\r\n      <a href=\"\/atoz\/\">A-Z of DHSS Services<\/a>\r\n    <\/li>\r\n       <li>\r\n      <a href=\"\/dmma\/adult_dental_benefits.html\">Adult Dental Benefits<\/a>\r\n    <\/li>\r\n      <li>\r\n      <a href=\"\/dmma\/homeandc.html\">Developmental Disabilities Home &#038; Community Based Waiver Program<\/a>\r\n    <\/li>\r\n    <li>\r\n      <a href=\"\/dmma\/medast.html\">Medical Assistance Programs<\/a>\r\n    <\/li>\r\n    <li>\r\n      <a href=\"\/dmma\/medicaid.html\">Medicaid<\/a>\r\n    <\/li>\r\n    <li>\r\n      <a href=\"\/dmma\/dhcp.html\">Healthy Children (CHIP)<\/a>\r\n    <\/li>\r\n    \r\n    <li>\r\n      <a href=\"\/dmma\/dpap.html\">Prescription Assistance (DPAP)<\/a>\r\n    <\/li>\r\n    <li>\r\n      <a href=\"\/dmma\/ltcmedicaid.html\">Long Term Care<\/a>\r\n    <\/li>\r\n    <li>\r\n      <a href=\"\/dmma\/disabledchildren.html\">Children&#8217;s Community Alternative Disability Program<\/a>\r\n    <\/li>\r\n    <li>\r\n      <a href=\"\/dmma\/hcbs_trans_plan.html\">Home &#038; Community Based Services Statewide Transition Plan<\/a>\r\n    <\/li>\r\n    <li>\r\n      <a href=\"\/dmma\/medical.html\">Transportation<\/a>\r\n    <\/li>\r\n    <li>\r\n      <a href=\"\/dmma\/crdprog.html\">Chronic Renal Disease<\/a>\r\n    <\/li>\r\n  <\/ul><\/li>\r\n    <li class=\"toplevel\"><a data-parent=\"#sidebar\" data-toggle=\"collapse\" href=\"#InformationMenu\"><h2>Information <i class=\"fa fa-caret-right fa-fw\"><\/i><\/h2><\/a>\r\n    <ul class=\"panel-collapse collapse\" id=\"InformationMenu\">\r\n       <li>\r\n      <a href=\"\/dmma\/children_with_medical_complexity.html\">Children with Medical Complexity<\/a>\r\n    <\/li>\r\n      \r\n      \r\n    <li>\r\n      <a href=\"\/dmma\/fpl.html\">Eligibility<\/a>\r\n    <\/li>\r\n\r\n    <li>\r\n      <a href=\"https:\/\/medicaidpublications.dhss.delaware.gov\/docs\/Search?EntryId=49\">Pharmaceutical and Therapeutics (P &#038; T) Committee<\/a>\r\n    <\/li>\r\n    <li>\r\n      <a href=\"https:\/\/medicaid.dhss.delaware.gov\/\">Provider Manuals<\/a>\r\n    <\/li>\r\n    <li>\r\n      <a href=\"\/dmma\/regs.html\">Regulations<\/a>\r\n    <\/li>\r\n    <li>\r\n      <a href=\"\/dmma\/reports.html\">Reports<\/a>\r\n    <\/li>\r\n        <li>\r\n      <a href=\"\/dmma\/info_stats.html\">Public Information and Statistics<\/a>\r\n    <\/li>\r\n    <li>\r\n      <a href=\"\/dmma\/pubs.html\">Publications &#038; Forms<\/a>\r\n    <\/li>\r\n    <li>\r\n      <a href=\"\/dmma\/resources.html\">Resources<\/a>\r\n    <\/li>\r\n  <\/ul><\/li>\r\n <!--   <li><a id=\"SocialMenuHeader\"><h2>Connect <i class=\"fa fa-thumbs-o-up fa-fw\"><\/i><\/h2><\/a>\r\n  <ul id=\"SocialMenu\">\r\n    <li class=\"facebook\"><a href=\"https:\/\/www.facebook.com\/DEPublicHealth\" title=\"Division of Public Health Facebook Page\" target=\"_blank\"><i class=\"fa fa-facebook-square fa-lg\"><\/i> Facebook<\/a><\/li>\r\n    <li class=\"twitter\"><a href=\"https:\/\/twitter.com\/Delaware_DHSS\" title=\"Delaware Health and Social Services Twitter Account\" target=\"_blank\"><i class=\"fa fa-twitter-square fa-lg\"><\/i> Twitter<\/a><\/li>\r\n    <li class=\"googleplus\"><a href=\"#\"><i class=\"fa fa-google-plus-square fa-lg\"><\/i> Google +<\/a><\/li>\r\n    <li class=\"flickr\"><a href=\"#\"><i class=\"fa fa-flickr fa-lg\"><\/i> Flickr<\/a><\/li>\r\n    <li class=\"youtube\"><a href=\"#\"><i class=\"fa fa-youtube-square fa-lg\"><\/i> Youtube<\/a><\/li>\r\n    <li class=\"instagram\"><a href=\"#\"><i class=\"fa fa-instagram fa-lg\"><\/i> Instagram<\/a><\/li>\r\n    <li class=\"linkedin\"><a href=\"#\"><i class=\"fa fa-linkedin-square fa-lg\"><\/i> Linkedin<\/a><\/li>\r\n    <li class=\"pinterest\"><a href=\"#\"><i class=\"fa fa-pinterest-square fa-lg\"><\/i> Pinterest<\/a><\/li> \r\n  <\/ul>\r\n<\/li>  -->\r\n<\/ul>\r\n\r\n\r\n\r\n\r\n              <\/div>\r\n\r\n\r\n            <\/div>\r\n\r\n\r\n          <\/div>\r\n\r\n\r\n        <\/div><br>\r\n\r\n\r\n      <\/div>\r\n\r\n\r\n\r\n\r\n\r\n      <div class=\"col-md-9\" id=\"main_content\"> \r\n\r\n\r\n  <!--[type=HTMLEDIT name=\"Content\"]-->\r\n\r\n\r\n\r\n\r\n\r\n<p>Medicaid covers both emergency and non-emergency transportation to and from a medical service with limitations.<\/p>\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n<table class=\"table table-condensed table-hover\">\r\n\r\n\r\n\r\n\r\n <caption class=\"left\"><strong>Emergency Transportation<\/strong><\/caption>\r\n\r\n\r\n\r\n\r\n <tbody>\r\n\r\n\r\n\r\n\r\n  <tr>\r\n\r\n\r\n\r\n\r\n   <td class=\"text-center\" style=\"text-align: right; width: 154px;\"><strong>Program\/Service description<\/strong><\/td>\r\n\r\n\r\n\r\n\r\n   <td class=\"text-left\" style=\"width: 631px;\">Emergency ambulance transportation (air and ground) is covered when medically necessary.<\/td>\r\n\r\n\r\n\r\n\r\n  <\/tr>\r\n\r\n\r\n\r\n\r\n  <tr>\r\n\r\n\r\n\r\n\r\n   <td class=\"text-center\" style=\"text-align: right; width: 154px;\"><strong>Who is eligible<\/strong><\/td>\r\n\r\n\r\n\r\n\r\n   <td class=\"text-left\" style=\"width: 631px;\">All fully eligible Medicaid and CHIP clients.<\/td>\r\n\r\n\r\n\r\n\r\n  <\/tr>\r\n\r\n\r\n\r\n\r\n  <tr>\r\n\r\n\r\n\r\n\r\n   <td class=\"text-center\" style=\"text-align: right; width: 154px;\"><strong>Where it is available<\/strong><\/td>\r\n\r\n\r\n\r\n\r\n   <td class=\"text-left\" style=\"width: 631px;\">Statewide<\/td>\r\n\r\n\r\n\r\n\r\n  <\/tr>\r\n\r\n\r\n\r\n\r\n  <tr>\r\n\r\n\r\n\r\n\r\n   <td class=\"text-center\" style=\"text-align: right; width: 154px;\"><strong>Who to contact<\/strong><\/td>\r\n\r\n\r\n\r\n\r\n   <td class=\"text-left\" style=\"width: 631px;\">Clients needing emergency transportation should call 911.<\/td>\r\n\r\n\r\n\r\n\r\n  <\/tr>\r\n\r\n\r\n\r\n\r\n <\/tbody>\r\n\r\n\r\n\r\n\r\n<\/table>\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n<table class=\"table table-condensed table-hover\">\r\n\r\n\r\n\r\n\r\n\r\n <tbody>\r\n\r\n\r\n\r\n\r\n  <tr>\r\n\r\n\r\n\r\n\r\n   <td class=\"text-center\" style=\"text-align: right;\"><strong>Program\/Service description<\/strong><\/td>\r\n\r\n\r\n\r\n\r\n   <td class=\"text-left\">Non-Emergency Medical Transportation (NEMT) is provided to and from a covered medical service. DMMA contracts for NEMT services with a transportation broker, Modivcare, Inc.<\/td>\r\n\r\n\r\n\r\n\r\n  <\/tr>\r\n\r\n\r\n\r\n\r\n  <tr>\r\n\r\n\r\n\r\n\r\n   <td class=\"text-center\" style=\"text-align: right;\"><strong>Who is eligible<\/strong><\/td>\r\n\r\n\r\n\r\n\r\n   <td class=\"text-left\">All fully eligible Medicaid and Delaware Healthy Children Program clients.\u00a0<\/td>\r\n\r\n\r\n\r\n\r\n  <\/tr>\r\n\r\n\r\n\r\n\r\n  <tr>\r\n\r\n\r\n\r\n\r\n   <td class=\"text-center\" style=\"text-align: right;\"><strong>Where it is available<\/strong><\/td>\r\n\r\n\r\n\r\n\r\n   <td class=\"text-left\">Statewide.<br>\r\n\r\n\r\n\r\n\r\n   <br>\r\n\r\n\r\n\r\n\r\n   Transportation arrangements should be made <strong>no less than three days in advance of a scheduled appointment<\/strong>. Modivcare will verify that the recipient is Delaware Medicaid eligible and that transportation is required to a covered service. Once both criteria are confirmed, Modivcare will arrange for appropriate transportation to the covered medical service by one of their contracted transportation providers.<\/td>\r\n\r\n\r\n\r\n\r\n  <\/tr>\r\n\r\n\r\n\r\n\r\n  <tr>\r\n\r\n\r\n\r\n\r\n   <td class=\"text-center\" style=\"text-align: right;\"><strong>Who to contact<\/strong><\/td>\r\n\r\n\r\n\r\n\r\n   <td class=\"text-left\">Eligible Delaware Medicaid clients in need of non-emergency transportation should contact Modivcare at <strong>1-866-412-3778<\/strong>.<\/td>\r\n\r\n\r\n\r\n\r\n  <\/tr>\r\n\r\n\r\n\r\n\r\n <\/tbody>\r\n\r\n\r\n\r\n\r\n<\/table>\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n<p>\u00a0<\/p>\r\n\r\n\r\n\r\n\r\n  <!--[END]-->\r\n\r\n\r\n  \r\n\r\n\r\n      <\/div>\r\n\r\n\r\n    <\/div>\r\n\r\n\r\n  <\/div><!-- \/container -->\r\n\r\n\r\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Listen Medical Transportation Medicaid &#038; Medical Assistance Menu Home About About DMMA Sections &#038; Programs FAQs Related Links Contact Information Office Locations Services Programs and Services A-Z of DHSS Services Adult Dental Benefits Developmental Disabilities Home &#038; Community Based Waiver Program Medical Assistance Programs Medicaid Healthy Children (CHIP) Prescription Assistance (DPAP) Long Term Care Children&#8217;s [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-624","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www-test.dhss.delaware.gov\/dmma\/wp-json\/wp\/v2\/pages\/624","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www-test.dhss.delaware.gov\/dmma\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www-test.dhss.delaware.gov\/dmma\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www-test.dhss.delaware.gov\/dmma\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/www-test.dhss.delaware.gov\/dmma\/wp-json\/wp\/v2\/comments?post=624"}],"version-history":[{"count":2,"href":"https:\/\/www-test.dhss.delaware.gov\/dmma\/wp-json\/wp\/v2\/pages\/624\/revisions"}],"predecessor-version":[{"id":653,"href":"https:\/\/www-test.dhss.delaware.gov\/dmma\/wp-json\/wp\/v2\/pages\/624\/revisions\/653"}],"wp:attachment":[{"href":"https:\/\/www-test.dhss.delaware.gov\/dmma\/wp-json\/wp\/v2\/media?parent=624"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}