Office Locations
Hours of Operation for all office locations are 8:00 a.m. to 4:30 p.m. Monday through Friday, except State holidays. Choose the name of any office for driving directions and more information about the services provided.
New Castle County Offices
Robscott Building
| Address | 153 East Chestnut Hill Road Newark, DE 19713 |
|---|---|
| Phone | |
| Hours | Business Hours: 8:00 a.m. – 4:30 p.m. |
| Directions | Directions to the Robbscott Building |
Shipyard Office
| Address | 910 East 16th Street Wilmington, DE 19802 |
|---|---|
| Phone | |
| Hours | Business Hours: 8:00 a.m. – 4:30 p.m. |
| Directions | Directions to Shipyard Office |
Kent County Offices
James Williams State Service Center
| Address | 805 River Road Dover, DE 19901 |
|---|---|
| Phone | |
| Hours | Business Hours: 8:00 a.m. – 4:30 p.m. |
| Directions | Directions to James Williams State Service Center |
Milford State Service Center @ Riverwalk
| Address | 253 NE Front St. Milford, DE 19963 |
|---|---|
| Phone | |
| Hours | Business Hours: 8:00 a.m. – 4:30 p.m. |
| Directions | Directions to Milford State Service Center @ Riverwalk |
Smyrna State Service Center
| Address | 100 Sunnyside Road Delaware Hospital for the Chronically Ill Campus, Prickett Building Smyrna, DE 19977 |
|---|---|
| Phone | |
| Hours | Business Hours: 8:00 a.m. – 4:30 p.m. |
| Directions | Directions to Smyrna State Service Center |
Sussex County Offices
Thurman Adams State Service Center
| Address | 546 S. Bedford Street Georgetown, DE 19947 |
|---|---|
| Phone | |
| Hours | Business Hours: 8:00 a.m. – 4:30 p.m. |
| Directions | Directions to Thurman Adams State Service Center |
Office of the Director
DHSS Herman Holloway Campus, Lewis Building
1901 N. DuPont Highway, New Castle, DE 19720
(302) 255-9500 or 1-800-372-2022
| Name | Title | Phone Number |
|---|---|---|
| Andrew B. Wilson | Division Director | (302) 255-9663 |
| Brian Mabie | Pharmacy Director | (302) 255-9620 |
| Krishna Upadhya, M.D., M.P.H. | Chief Medical Officer | (302) 255-9620 |
| Lenora Miller | Policy & Planning | (302) 255-9616 |
| Colleen Yezek | Managed Care Operation | (302) 255-9753 |
| Staci Marvel | Training and Long-Term Care Eligibility & Services | (302) 424-7194 |
| Michele Stant | Chief of Administration | (302) 255-9543 |
| VACANT | Chief of Financial Management Unit | |
| Troy McDaniel | Chief Information Systems | (302) 255-9775 |
| Joel Riley | Program Integrity | (302) 255-9647 |
For program mailing address information, please refer to the Office Mailing Information below. For directions to facilities, hours of operation, and areas served, please see the office locations page.
Service Directory
| Program | Phone Number | What This Program Serves |
|---|---|---|
| Medicaid Customer Relations | 302-571-4900 or 866-843-7212 | Customer Relations provides general information, referrals, and assistance to DMMA & DSS applicants, clients, staf,f and others inquiring about Medicaid benefits and services. |
| Medicaid Central Intake Unit (CIU) | 866-940-8963 | The CIU accepts referrals and applications for Nursing Home or Community-based Long-Term Care Medicaid. |
| Medicaid Health Benefits Manager | 800-996-9969 | The Medicaid Health Benefits Manager assists you with enrolling in a Managed Care Organization (MCO) and understanding your benefits and prescriptions. |
| Chronic Renal Disease Program | 302-424-7180 | Ask for “Chronic Renal Disease Program.” The Chronic Renal Disease Program (CRDP) provides assistance to Delaware residents diagnosed with End Stage Renal Disease (ESRD). |
| Delaware Healthy Children Program | 302-571-4900 or 866-843-7212 | The Delaware Healthy Children Program is a low cost health insurance program for Delaware’s uninsured children up to age 19. |
| Fraud Reporting | 800-372-2022 | Fraud Reporting receives referrals of suspected fraud, waste or abuse of Medicaid benefits. You may also email to SURreferrals@delaware.gov |
| Provider Services | 800-999-3371 | Provider Services assists Delaware Medical Assistance Program (DMAP) Providers with enrolling in the Medicaid program, receiving and responding to provider inquires, verifying client eligibility and aiding in electronic claims submission. |
| Transportation Services “Modivcare” | 866-412-3778 or 866-896-7211 | “Modivcare” provides non-emergency transportation to and from a medical service. |
| Delaware Helpline | 211 or 800-560-3372 | The Delaware Helpline is a referral service for Human Services and Community Services in Delaware. You may also find the website helpful at http://www.delaware211.org/ |
| Delaware Prescription Assistance Program | 1-800-996-9969 | Help paying for prescription medications for disabled and/or elderly individuals who cannot afford the full cost of filling their doctor’s prescriptions. |
